Frequently Asked Questions

Why should I purchase Peakmill Raw Hair?

The method in which the hair is obtained is a rarity in the hair industry.  Peakmill Raw Collection is the best hair because it comes directly from a single donor’s temple.

There is no better way.

Each bundle is from one single donor and because the hair is cut directly from the donor’s head, the cuticles remain in tact. In other words, the natural direction in which the hair grew from the scalp of the female is not altered. 

Most companies are not willing to spend the money it costs to pay donors for their hair, as there are much easier and more profitable means to collect hair. For example, collecting hair from the floor is fast, easy and cheap. Most of the expense that goes into the production of floor hair is in the labor. However, this hair is mixed with hair from various girls and cuticles are not in tact. Meaning the natural direction in which the hair grew from the scalp has been altered - this creates extra tangling and shedding.

Note: There are many chemicals used during production to make floor hair, blended (human/animal/synthetic) hair presentable to sell. 

Peakmill Raw Hair Collection offers bundles from single donors only and is chemical free.

How many bundles of Peakmill Raw Hair do I need?

This depends on both your personal preference and your head size.  Standard recommendation is 3 to 4 bundles. I recommend 4 bundles (to add fullness) for lengths 22” and longer . 

How many ounces is included in each bundle?

100 grams or 3.5oz

What's the difference between a frontal and closure? 

  • Frontals span from ear to ear and are more versatile for styling.
  • Closures are placed in the center front of the head to close the style.

What grade is your hair? 

Years ago, 6A hair was known to be a very high quality hair grade. As years have passed, vendors have created a grading “battle” in which they will grade their hair higher than other companies to trump competition. As a result, we now have 10A+ hair grades.

The only way to judge is quality - not a grading system.

The Peakmill Raw Hair Collection produces bundles of hair cut direct from a single female donor. We do not use hair from the floor or from non-human donors. The best and only way to truly judge one hair company over another is by experiencing it. Quality is the main factor.

Do I need to prepare Peakmill Raw Hair before my install?

Yes. It is important to co-wash any hair prior to installation.

How do I color Peakmill Raw Hair?

I recommend consulting with a professional when coloring any hair.

How long does Peakmill Raw Hair last?

This hair can last you several years with proper care.

What are your tips for general maintenance?

Co-wash the hair every week and do your best to use products that are free of sulfates and parabens. And steer clear of heavy products such as grease, etc. A light serum or oil such as argan oil can be added for additional shine.

How to choose which hair texture is best for you? 

The curlier the hair, the higher the maintenance. If you just want to wake up and go, I recommend you stick with the straight and loose wavy textures. If you're daring and a bit more experienced in the hair world, give the deep wave a try!

SHIPPING

All orders are packaged and shipped from the USA. 

Shipping time varies for each product but typically items are to be expected 7-10 business days after receiving notification of shipment. 

International: Peakmill Hair is not responsible for any custom or duty fees outside of the United States.

RETURN & EXCHANGES

I stand by Peakmill Official Raw Hair and fully commit to providing you not only high quality raw virgin hair products, but a high quality shopping and customer service experience.  

Due to hygiene issues and the custom nature of our products, we will consider exchanges only for hair bundles, closures, and frontals.  Exchanged items must be in their original condition and packaging in order to be accepted.

To process an exchange you must contact us at orders@peakmillofficial.com within (5) days of receipt of your order (determined by your shipment tracking).  You will be responsible for return shipping and a small restocking fee.

All wigs are final sale.